Financial sector complaints up 88% | The Times Group: Complaints against financial market players jumped by 88 percent in 2017 to hit 361, figures from the Reserve Bank of Malawi (RBM) show.
This is compared to a total of 192 cases the registrar of financial institutions recorded in 2016.
The development could mean that more customers continue to be satisfied with the level of customer service offered by the financial market.
In its Financial Institutions Supervision Report for 2017, released on Wednesday, RBM says it handled 392 complaints, including 31 that were brought forward from 2016.
This is compared to a total of 192 cases the registrar of financial institutions recorded in 2016.
The development could mean that more customers continue to be satisfied with the level of customer service offered by the financial market.
In its Financial Institutions Supervision Report for 2017, released on Wednesday, RBM says it handled 392 complaints, including 31 that were brought forward from 2016.
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